Effective Client Communication (July 2017) [17555-10MP3 / 17555-10VIDEO]

Effective Client Communication (July 2017) [17555-10MP3 / 17555-10VIDEO]

Original Program Date: July 15, 2017
Duration: 46 minutes
Credits: Ethics: 0.75
List Price:$60.00
Purchase Agreement
This recorded session was presented as part of the live seminar, "The 2017 Annual WSBA Solo and Small Firm Conference: The Small Firm Revolution – Forging Your Path to the Future," recorded July 14, 2017 - July 15, 2017, in Lynnwood, WA. If you attended this presenation at the live seminar and reported CLE credits, you cannot also report credits from watching or listening to this recording.

Clear communication between a lawyer and a client is the legal equivalent of good bedside manner and medical informed consent. Clients have a right to make decisions based on material information communicated in a manner that is clear and understandable to them and the standard of care and the Rules of Professional Responsibility require lawyers to do so.

This session presents practice tips and risk management suggestions intended to reduce the chance of a client saying: “Why didn’t you tell me that?”

Nancy Pacharzina – Pacharzina Law PLLC, Seattle
Mark Johnson – Johnson Flora Sprangers PLLC, Seattle

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