WEBINAR Communication Breakdown – It’s Always the Same (But It’s Avoidable) [18587WBR]

WEBINAR Communication Breakdown – It’s Always the Same (But It’s Avoidable) [18587WBR]

Seminar Date: December 20, 2017
Seminar Time: 11:55 AM - 1:30 PM
Location: Washington State Bar Association
1325 4th Ave Ste 600
Seattle, WA 98101-2539 ( View Map )
CLE Credits: Other: 1.50

List Price:$67.50
Number of Registrants:  
What is a Webinar?
A webinar consists of one or more instructors delivering content primarily via audio and a PowerPoint™ presentation. Unlike in a webcast, you will not see the instructor; you will only hear his/her voice and see the PowerPoint™ presentation on your screen as the instructor delivers the material. You will receive a PDF of the coursebook, just as you would for an in-person or webcast program.

Register for all three webinars for $135
This webinar is part 2 of a three-part webinar-only series on technology and law office practice management topics, including communications, technology tips, and marketing. Register for all three (for a total of 4 CLE credits) and pay only $135 in tuition -- a 25% discount. Add all three webinars to your cart (18586WBR, 18587WBR, 18588WBR); discount will be taken at check-out.
Part 1 (Dec. 11): Using Key Performance Indicators (KPIs) to Unlock Success
Part 3 (Jan. 18): New Year, New Marketing Practices

A high percentage of malpractice practice claims and practice management issues are caused by communication breakdowns. Communication problems decrease productivity, cause mistakes and create dissatisfied clients. The growing number of communication channels only compounds the problem. Examine technologies and techniques that will help you improve internal and external communication, lower your stress, improve your service, generate happier clients, and lower your malpractice risk.


Jennifer M. Ramovs, Esq - Director of Education, Affinity Consulting Group, Columbus, OH


11:30 a.m. Webinar Log-in Opens
11:55 a.m. Webinar Begins
1:30 p.m. Adjourn


SEMINAR AGENDA (Requires the latest version of Adobe Flash and Adobe Reader to view.)

For accessibility or accommodation requests, or other questions, please email cle@wsba.org or call 206-443-WSBA (toll free: 800-945-WSBA).


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Printable Seminar Registration Form