Communication Breakdown – It's Always the Same (But It's Avoidable) (December 2017) [18587-WBR]

Communication Breakdown – It's Always the Same (But It's Avoidable) (December 2017) [18587-WBR]

 
Original Program Date: December 20, 2017
Duration: 1 hours, 30 minutes
Credits: Other: 1.50
 
List Price:$67.50
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Purchase Agreement
 
WHAT IS A WEBINAR?
A webinar consists of one or more instructors delivering content primarily via audio and a PowerPointTM presentation. Unlike in a video, you will not see the instructor; you will only hear his/her voice and see the PowerPointTM presentation on your screen as the instructor delivers the material. You will recieve a PDF of the coursebook, just as you would for a recorded video or audio seminar.

This program was a live webinar presented on December 20, 2017, in Seattle, WA. If you attended the live webinar and reported CLE credits, you cannot also report credits from watching or listening to this recording.

This webinar is part 2 of a three part webinar series on technology and law office practice management topics, including communications, technology tips, and marketing.

A high percentage of malpractice practice claims and practice management issues are caused by communication breakdowns. Communication problems decrease productivity, cause mistakes and create dissatisfied clients. The growing number of communication channels only compounds the problem. Examine technologies and techniques that will help you improve internal and external communication, lower your stress, improve your service, generate happier clients, and lower your malpractice risk.

Presenter: Jennifer M. Ramovs, Esq, Director of Education – Affinity Consulting Group, Columbus, OH

Coursebook contains 77 pages.


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