Sponsored by ALPS
Words are the bridges that connect us, shaping understanding, trust, and meaningful relationships. In this engaging presentation, Melissa explores how small, intentional shifts in language can transform professional interactions, investigations, and everyday exchanges.
Sponsored by ALPS
Words are the bridges that connect us, shaping understanding, trust, and meaningful relationships. In this engaging presentation, Melissa explores how small, intentional shifts in language can transform professional interactions, investigations, and everyday exchanges.
Discover how subtle changes in language can create genuine connections and foster deeper understanding.
- The neuroscience behind the words we choose and why it matters in high-stakes conversations
- Techniques for building trust and rapport
- Apply small language shifts to improve connections, one word at a time
FACULTY
Melissa Muir - Melissa Muir Consulting, Shoreline, WA
MODERATOR
Judge Art Wang (Ret.) - Court of Appeals Divison II, Tacoma, WA
SCHEDULE
11:40 a.m. Webcast Login Opens
11:55 a.m. Webcast Begins
1:30 p.m. Adjourn
For accessibility or accommodation requests, or other questions, please email
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transfer your registration to the on-demand product, once available (8-10 weeks from the program delivery date). Generally, for
webcast/webinar registrations, tuition fees may be refunded, less $25 for processing, for written cancellations postmarked, emailed, or faxed up
to the start of the event. For in-person registrations, tuition fees may be refunded, less $25 for processing, for written cancellations
postmarked, emailed, or faxed by 5 p.m. up to three business days before the event. No refunds will be provided after the dates specified. You
may also send a substitute in lieu of canceling.
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registration pages. Please email
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